Unacceptable Activities

Standards of Conduct

Whenever people gather together to achieve goals, some rules of conduct are needed to help everyone work together efficiently, effectively, and harmoniously. Some people have problems with "rules" and "authority figures," and past experience may have justified these thoughts and feelings. However, at MaidPro, we hold ourselves to a high standard of quality where the rules and authority figures simply assure that quality is maintained.

By accepting employment with us, you have a responsibility to MaidPro and to your fellow employees to adhere to certain rules of behavior and conduct. The purpose of these rules is not to restrict your rights, but rather to be certain that you understand what conduct is expected and necessary. When each person is aware that he or she can fully depend upon fellow workers to follow the rules of conduct, then our organization will be a better place to work for everyone.

Unacceptable Activities 

Generally speaking, we expect each person to act in a mature and responsible way at all times. However, to avoid any possible confusion, some of the more obvious unacceptable activities are noted below. Your avoidance of these activities will be to your benefit as well as the benefit of MaidPro. If you have any questions concerning any work or safety rules or any of the unacceptable activities listed, please see your manager for explanation. 

Occurrences of any of the following violations, because of their seriousness, will result in immediate dismissal without warning:

• Willful violation of any company rule; any deliberate action that is extreme in nature and is obviously detrimental to MaidPro's efforts to operate profitably.

• Willful violation of security or safety rules or failure to observe safety rules or MaidPro safety practices; failure to wear required safety equipment; tampering with MaidPro equipment or safety equipment. 

• Negligence or any careless action which endangers the life of safety of yourself or another person.

• Being intoxicated or under the influence of controlled substance drugs while at work; use or possession or sale of controlled substance drugs in any quantity while on company premises except medications prescribed by a physician which do not impair work performance.

• Unauthorized possession of dangerous or illegal firearms, weapons, or explosives on company property or while on duty.

• Engaging in criminal conduct or acts of violence, or making threats of violence toward anyone on company premises or when representing MaidPro; fighting, or horseplay or provoking a fight on company property, or negligent damage of property.

• Insubordination or refusing to follow instructions properly issued by your manager pertaining to your work; refusal to help out on a special assignment. 

• Threatening, intimidating or coercing fellow employees on or off the premises at any time, for any purpose.

• Engaging in an act of sabotage; willfully or with gross negligence causing the destruction or damage of company property, or the property of fellow employees, customers, suppliers, or visitors in any manner. 

• Theft of company or client's property or the property of fellow employees; unauthorized possession or removal of any company property, including documents, from the premises without prior permission from management; unauthorized us of company equipment or property for personal reasons; using company equipment for profit. 

• Dishonesty; willful falsification or misrepresentation on your application for employment or other work records; lying about sick or personal leave; falsifying reason for leave of absence or other date requested by MaidPro; alteration of company records or other company documents.

• Violating the non-compete agreement; giving confidential or proprietary MaidPro information to competitors or other organization or to unauthorized MaidPro employees; working for a competing business while a MaidPro employee; breach of confidentiality of personnel information. 

• Malicious gossip and/or spreading rumors; engaging in behavior designed to create discord and lack of harmony; interfering with another employee on the job; willfully restricting work output or encouraging others to do the same.

• Immoral conduct or indecency on company property.

• Failure to reconcile cash or other monies with office management within twenty-four (24) hours of receipt of monies. Unauthorized use of company credit cards or company funds for person use without written permission. 

• Placing unauthorized orders with vendors. 

• Duplication of key's without management's written permission.

• Conducting a lottery or gambling on company premises. 

• Use of MaidPro property outside of MaidPro (i.e., supplies, etc)

• Occurrences of any of the following activities, as well as violations of any MaidPro rules or policies, may be subject to disciplinary action, including possible immediate dismissal. This list is not all-inclusive and, notwithstanding this list, all employees remain employed "at will."

• Unsatisfactory or careless work; failure to meet production or quality standards as explained to you by your manager; mistakes due to carelessness or failure to get necessary instructions. Continued poor service complaints from clients. 

• Any act of harassment, sexual, racial or other; telling sexist or racial-type jokes; making racial or ethnic slurs.

• Leaving work before the end of a workday or not being ready to work at the start of a workday without approval of your manager; stopping work before time specified for such purposes. 

• Sleeping on the job; loitering or loafing during work hours.

• Excessive use of company telephone for personal calls.

• Smoking in restricted areas or at non-designated times or in or near a client's home or office, as specified by department rules.

• Creating or contributing to unsanitary conditions.

• Posting, removing or altering notices on any bulletin board on company property without permission of an officer or MaidPro. 

• Failure to report an absence or late arrival; excessive absence or lateness.

• Obscene or abusive language toward any manager, employee or customer; indifference or rudeness towards a customer or fellow employee; any disorderly/antagonistic conduct on company premises. 

• Speeding or careless driving of any company vehicles. 

• Failure to immediately report damage to, or an accident involving company and/or client's property.

• Soliciting during work hours and/or in working areas; selling merchandise or collecting funds of any kind for charities or others without authorization during business hours, or at a time or place that interferes with the work of another employee on company premises.

• Failure to maintain a neat and clean appearance in terms of the standards established by your manager; any departure from accepted conventional modes of dress or personal grooming; wearing improper or unsafe clothing.

• Eating food and beverages in undesignated areas or at your workstation.

• Failure to use company forms; altering your forms or records or attendance documents; punching or altering another employee's records, or causing someone to alter your records.

• Failure to attend mandatory training classes.